Extra benefits for loyal guests

Guests who visit our parks regularly benefit from attractive, exclusive special offers. We call this our Friends programme.

Guests automatically become a Friend if they book at least three holidays at one of our park within 36 months.

For example: If the first holiday you booked with us was on 1 July 2015 and the second on 1 September 2016, the third would have to be booked before 1 July 2018.

You will enjoy all the benefits as long as you remain a Friend. It applies to all Center Parcs in all countries (except for the UK). Friends benefits can be enjoyed on top of Family Discount, 55+ Discount and Early Bird Discount. When you book with Early Bird Discount your will benefit from our FREE Activities Gift (€30)! That’s a good deal!

Booking

BENEFITS FOR FRIENDS

If you have booked three holidays with us within 36 months, you can enjoy numerous benefits when you book your third holiday.

Free reservation phone number
Friends can make their holiday arrangements quickly and conveniently through the free Friends reservation phone number.

Early Check-in*
Friends can check in from 13:00 onwards for a relaxed start to their holiday. Please notify us if you wish to make use of this option! You can do so by:

Calling the free Friends booking line or
Choose this option when you book your holiday online.

“Early Check-in” does not apply to Treehouses and cottages for 10 people or more.

Free extra children's furniture*
Children’s furniture is available as a standard in all cottages for four persons or more. If this is not sufficient we will be happy to provide additional children’s furniture at no cost. Other guests pay € 4.95 per item.

Welcoming surprise
Friends will find a nice welcoming gift in their cottage upon their arrival.

Discounts at our shops**
As a Friend, you will enjoy shopping at the Market Dome more than ever before. Friends discounts apply on a selection of items.

Attractive special offers
Friends often receive a special offer, that matches their holiday plans.

* Please notify us in advance (when booking your holiday) if you wish to make use of this special service. Not valid for holidays booked within a week of the arrival date.

** Not available at Park Bostalsee (DE) and Park Allgäu (DE).

BOOKING CONDITIONS

Conditions friends advantages Center Parcs

You can take advantage of our Friends benefits as long as you are a Friend of Center Parcs.

Friends benefits apply at all Center Parcs in the Netherlands, Belgium, Germany and France.

Only valid for holidays booked through our direct channels (the Center Parcs website, the Contact Center or our holiday parks).

Valid in combination with our Family Discount, 55+ Discount and Early Bird Discount.

Only valid in combination with a special offer if explicitly stated in the terms and conditions accompanying that special offer.

Several Friends benefits, such as Early Check-in and extra children’s furniture, are only available if requested when booking the holiday.

The “Early Check-in” service does not apply to Treehouses and cottages for 10 persons or more.

Valid per cottage booked.

Valid in the name of the registered party booking the holiday.

The accompanying Friends benefits are not exchangeable for cash. No restitution is given for Friends benefits that were not used.

Friends benefits are strictly personal and cannot be transferred to third parties.

Center Parcs reserves the right to make amendments to the Friends programme and its contents at any time.

ANSWERS TO QUESTIONS, IN A NUTSHELL

Do you need a quick answer to your questions? Here is a list of Frequently Asked Questions.

What is a Friend?

A Friend is a loyal guest who has enjoyed a Center Parcs holiday at least three times within 36 months.

How do I become a Friend?

No action is needed on your part to become a Friend. If you have booked three holidays with Center Parcs within 36 months, you can enjoy numerous benefits at your third holiday.

How can I remain a Friend?

If you make sure that you book at least three holidays at one of our Center Parcs parks every 36 months, you will remain a Friend. Please note that this does not apply to P&V Resorts or parks.

What is the special Friends telephone number?

Friends can call us free of charge on our special Friends telephone number. You will find this number in our correspondence (e.g. emails, special offers, invoices).

I’ve been staying at Center Parcs for years now, but I’m not a Friend.

In that case, you were probably not the person booking the holidays. The Friends status is conferred on the person in whose name the holidays are booked. Friends benefits do not extend to co-residents (guests joining the person booking the holiday).

Which parks make use of the Friends programme?

Friends benefits apply to holidays booked in parks in the Netherlands, Belgium, Germany and France.

Will I get more friends benefits if I book multiple cottages?

Friends benefits are allocated per cottage. Therefore, if you book two cottages you will, for example, receive two welcoming gifts.

Book a holiday online as a Friend:

How do I book a holiday as a Friend?

You can book your holiday directly online. Simply call the free Friends booking line to book a holiday or if you have any questions. Please remember to let us know when making your reservation if you wish to make use of our Early Check-in* or free extra children’s furniture services.

I am booking my holiday online, but can’t see if I’m getting any Friends benefits.

If you are a Friend of Center Parcs, your Friends benefits will be allocated automatically upon booking your holiday, as soon as you have logged in to My Center Parcs. If your friends benefits are not visible in the overview, you are probably not logged in. You can log in via “My Center Parcs” at the top right of your screen. If you still cannot see “Friends benefits upon arrival” in your overview, please contact us through the special telephone number of the Friends booking line.

How can I apply for Early Check-in*?

Simply let us know that you wish to make use of this option when booking your holiday (by telephone or online).
Online: Log in to your Friends account to enable the system to recognise you as a Friend. Once you are logged in you will be able to select Early Check‐in from 13:00 onwards.

* “Early Check-in” does not apply to Treehouses and cottages for 10 people or more.

ANSWERS TO QUESTIONS