What you need to know before your Center Parcs stay

Your holiday is booked, now it’s time to count down and prepare! With your My Center Parcs account you can prebook activities and services for during your stay. Or with the Planet Center Parcs app (iOS) (Android)*.  This way you’ll have more time together during your stay, which is what really matters!

*if you reside in UK, the app is not available in your app stores. However you can fully enjoy all the features to prepare your stay, before and during you arrival in your My Center Parcs account.

Prepare your stay

You can organize everything up front on your computer with My Center Parcs or on your mobile phone in the Planet Center Parcs application (Android // Apple Store):

  • Check your booking information 

  • Choose the location of your cottage by booking ‘Preferred location’

  • Check all the opening hours and the park map

  • Check restaurant menus and book a table

  • Book extra Cottage Services or restaurant packages

  • Order groceries to be delivered to your cottage

  • Book activities as far as 6 weeks in advance so you are certain of availability

Arrival at the park

You've been counting down for a long time to arrive at the park. It's good to know a few things: 

  • For a smooth arrival you can check-in online via My Center Parcs or the Planet Center Parcs application. 

  • Your accommodation is accessible at 3PM, or 1PM for our loyal Friends guests. If you'd like to make use of this early check-in, you can add it in your booking in step 1 under option "services" or add it afterwards via My Center Parcs. 

  • Before 3PM you are welcome to enjoy all the other facilities and activities at the park, like the Aqua Mundo and Market Dome.

  • Even if you arrive in the middle of the night, there will be someone to give you your accommodation keys.

  • On your arrival day you can drive through the park to your cottage and drop off your luggage

  • After dropping off your luggage you have to bring your car to the parking area because on all other days our parks are car-free.

  • Other questions about your arrival? Check our FAQ

What is included in your stay at Center Parcs

When you book your stay, you automatically get a lot of extras. Hence, whichever Center Parcs park you choose, this will always be included in your stay:

  • Fully equipped accommodations, in the heart of nature

  • Free unlimited access to the subtropical swimming paradise Aqua Mundo

  • Free entertainment in the tropical center of the Market Dome

  • Free (indoor) activities for everyone

  • Free Basic Wi-Fi in the Netherlands, Belgium and Germany

  • End of stay cleaning, usage of water and electricity